Do you have any questions? contact us - Gdańsk: +48 58 733 40 00 | Warsaw: +48 22 257 66 99
FAQ’s Intercontinental Warsaw
- What are the check-in and check-out times at InterContinental Warsaw?
- The check-in time is at 3PM and check-out time is at 12PM.
- Does InterContinental Warsaw offer early check-in and late check-out?
- Early check-in and late check-out are subject to availability, and can only be confirm at the reception desk.
- Does InterContinental Warsaw provide a transport to or from the Warsaw Chopin Airport?
- The hotel does not provide its private transport to or from the airport. We can, however, arrange a taxi booking on your behalf. The taxi fare is 150 PLN from Warsaw Airport to the hotel and 90 PLN from the hotel to Warsaw Airport.
- How far is the InterContinental Warsaw from the Warsaw Chopin Airport?
- The hotel is located 8km from Warsaw Chopin Airport, and the average transport time by car is 25 minutes.
- Does InterContinental Warsaw offer parking?
- Underground self-parking is available for 145 PLN / daily. Please note it is still subject to availability and cannot be guaranteed prior to arrival or during high demand periods.
- Does InterContinental Warsaw have a pool and a Jacuzzi?
- Yes, the hotel has a pool and a Jacuzzi located on the 43rd floor. For guests staying at the hotel, the entrance is free and it is included in the room rate. Each hotel room has a bathtub and walk-in shower, and Jacuzzi can only be found in the pool area.Non-hotel guests are also welcome at the fee of:120 PLN / person, Monday – Thursday, between 6:30 AM and 5 PM
180 PLN / person, Monday – Thursday, between 6:30 AM and 10 PM
180 PLN / person, Friday & Weekends, between 7 AM and 10 PM
50 PLN / 1 childChildren under 14 years of age can stay at the swimming pool 7 days a week, no later than 8 PM. Children must be accompanied at all times by an adult.
- Yes, the hotel has a pool and a Jacuzzi located on the 43rd floor. For guests staying at the hotel, the entrance is free and it is included in the room rate. Each hotel room has a bathtub and walk-in shower, and Jacuzzi can only be found in the pool area.Non-hotel guests are also welcome at the fee of:120 PLN / person, Monday – Thursday, between 6:30 AM and 5 PM
- Is there a fitness centre at InterContinental Warsaw?
- Yes, the fitness centre is located on 44th floor of the hotel. It is included in the room rate of every hotel guest . We remind you that the gym itself is open 24 hours for hotel guests. Children under 16 years old are not allowed to use the gym. We welcome every non-hotel guest. For more information please visit: https://riverview.com.pl/
- Does InterContinental Warsaw have a restaurant on site?
- The hotel has 2 restaurants: Platter by Karol Okrasa and Downtown Restaurant & Steakhouse. For more information, please visit: http://warszawa.intercontinental.com/en/restaurant/
- Is breakfast available at InterContinental Warsaw?
- InterContinental Warsaw offers buffet breakfast at the Downtown Restaurant located on the 1st floor. Please check http://warszawa.intercontinental.com/en/restaurant/ for the current operating hours.
- Is Wi-Fi free at InterContinental Warsaw?
- Free Wi-Fi is available in all premises of the hotel.
- Is InterContinental Warsaw pet-friendly?
- We welcome pets at the fee of 77 PLN per day.
- Can I cancel my reservation for free and receive a full refund at InterContinental Warsaw?
- Cancellations and refunds will depend on the rate booked. Please check your confirmation email for more details, or contact our team at wrs.reservation@ihg.com to help you with your booking.
- What room should I book to have the view to the Palace of Culture and Science?
- In order to have a room with a guaranteed view to the Palace of Culture and Science please book one of the following room types: Deluxe, Superior with Club Lounge Access, Junior Suite, Club Junior Suite, Club Senior Suite or Presidential Suite.
- What is the smoking policy at InterContinental Warsaw?
- The hotel is 100% smoke-free within the building and all guest rooms. A non-refundable cleaning fee of 500 PLN to restore the guest room to a smoke-free condition will be applied for guests who do not comply. This also applies to electronic cigarettes and vaporizers.
- Does InterContinental Warsaw have Family Rooms?
- Our Corner Suites are the perfect room to accommodate you and your family. The room consists of one king bed and one sofa-bed, that it will be unfolded to can accommodate families up to 4 persons (including adults and children).
- Does InterContinental Warsaw have any Special Offers?
- We are constantly updating our Special Offers, and we suggest you click here to check the current available ones. If you are celebrating a special occasion, we invite you to contact our Concierge team at warsawconcierge@ihg.com to find out how we can help you prepare an exceptional stay.
- Does InterContinental Warsaw sell vouchers?
- Please check our E-Shop to discover our current offers.
- How many meeting rooms does InterContinental Warsaw have available?
- InterContinental Warsaw has 14 meeting rooms available. For more information regarding Meetings & Conferences, please visit our website here or contact our Convention team at wrs.convention@ihg.com.
- What is the Club Lounge and is it open for all guests?
- Club InterContintental Lounge is located on the 41st floor and provides a peaceful area for those needing to conduct business or simply relax and recharge while enjoying the panoramic views of Warsaw. The lounge can be accessed for guests staying in (all) Club Rooms and Presidential Suite, offering complimentary breakfast, light snacks throughout the day and evening canapés and chosen drinks. For non-hotel guests the entry fees are: 115 PLN for breakfast, 65 PLN for tea time, and 165 PLN for cocktail hour (prices per person).
- Does InterContinental Warsaw require either a negative COVID-19 test, proof of vaccination or proof of immunity for guests staying or visiting the hotel?
- Guests staying or visiting the InterContinental Warsaw are not required to present a negative COVID-19 test, proof of vaccination or proof of immunity. Masks are mandatory in all public spaces of the hotel. We invite all guests to visit following website to find detailed information about current regulations in the territory of Poland: https://www.gov.pl/web/coronavirus
- Does InterContinental Warsaw accept Bon Turystyczny?
- Yes, InterContinental Warsaw accepts Bon Turystyczny. Guests can book accommodation with the voucher, or, guests staying at the hotel, can use this voucher to pay for Food & Beverage orders. However, the voucher cannot be used individually for Restaurant purchases or swimming pool entries for non-hotel guests.
